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What do I do if I bought the wrong subscription?

If you purchased the Tools Subscription but meant to buy the Games or vice versa, simply email us and we will give you a refund right away. Then you can return to the store and purchase the subscription that you meant to buy.

Articles in this section

  • Can I share my account and subscription with other teachers?
  • Do you have a free trial?
  • Do you offer school wide subscriptions?
  • How do I cancel my subscription?
  • Will my subscription auto-renew?
  • Will I lose all of my data if my subscription expires and I do not renew?
  • How do I get a refund?
  • I bought a games subscription but I only have access to the free games. Why can't I access the games?
  • How do I know when my subscription will expire?
  • How can I tell if I renewed my subscription correctly?

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